Frequently Asked Questions
Everything you need to know about your Trak Racer gear and orders.
What is the typical shipping time for sim racing cockpits?
Most in-stock items are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes between 3 to 7 business days for delivery.
Are Trak Racer cockpits compatible with major wheel brands?
Yes, our cockpits are designed for universal compatibility and feature pre-drilled mounting points for major brands including Fanatec, Thrustmaster, Logitech, and Simucube.
Do you offer a warranty on your racing simulators?
We provide a comprehensive 5-year warranty on all chassis and non-moving parts, ensuring your investment is protected against manufacturing defects.
What is your return policy for international orders?
We accept returns within 14 days of delivery, provided the item is in its original packaging and unused condition. Please note that customers are responsible for return shipping costs.
Can I upgrade my cockpit with additional accessories later?
Absolutely. Our modular design allows you to add monitor stands, keyboard trays, gear shifter mounts, and motion systems to your existing rig at any time.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you get on the track sooner.